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Quality management on SAP BTP

Audit management software
that does not stop at the root cause

Finding, root cause analysis, action and effectiveness check connect inside one system — instead of four tools with a spreadsheet in between.

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qportal home screen with the Audit Execution, Action Items, Root Cause Analysis and Master Data areas

The starting point

The method is not missing — the connection is

5-Why, 8D and CAPA are in every quality manual. What regularly gets lost is what sits between them.

The finding ends in the report

The audit report is distributed and the analysis then starts in a new file — with no link back to the deviation that triggered it.

Cause and action live apart

The root cause analysis sits in a form, the action in a list. Which action addresses which cause is known only to the people who were in the room.

Effectiveness is asserted, not evidenced

The action is set to done. Whether it worked is written down nowhere — until the same finding comes back in the next audit.

The audit trail of the chain is missing

The evidence exists but is spread across folders, mailboxes and spreadsheets. Collecting it takes longer than the audit itself.

The connected flow

From the finding to the evidence of effectiveness

Four steps, one data model. Every step knows its predecessor, which is what makes the chain provable backwards in an audit.

  1. 1 Step 1

    Record the finding

    Deviation with classification, standard reference and evidence right at the audit question — not in a follow-up report.

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    Finding in the audit module with classification, standard reference and attached evidence

  2. 2 Step 2

    Analyse the cause

    Start 5-Why or 8D from the finding. Occurrence and detection chains stay separate.

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    8D analysis with separate occurrence and detection cause chains across six why steps

  3. 3 Step 3

    Drive the action

    Containment, corrective and preventive actions with an owner and a due date — portal-wide in one place.

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    Action item list showing action type, responsible person and the linked finding

  4. 4 Step 4

    Evidence the effectiveness

    An action only closes once its effectiveness is confirmed and documented. That is the evidence ISO 9001 clause 10.2 asks for.

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    Action item in closed status with a confirmed effectiveness review, reviewer and review date

The modules

One portal, several modules

Audit is the starting point, not the scope. Modules are licensable individually and share master data, users and actions.

Audit management

Available

Audit programme, question catalogs, on-site execution and findings per ISO 9001 and ISO 19011.

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Root cause analysis

Available

5-Why and 8D following the VDA structure — with separate causal chains and a verification gate.

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Actions & CAPA

Available

Portal-wide tracking with ownership, due dates and effectiveness checks.

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Processes & metrics

Planned

Process map, process metrics and management review — planned as the next module step.

In Action

The audit module in action

Audit planning, findings and evidence in the running product.

Scope, objective, standard reference, team and dates on the same object — instead of spread across invitation, plan and report.

Planning & execution

The audit as one record

Scope, objective, standard reference, team and dates on the same object — instead of spread across invitation, plan and report.

Every deviation with category, severity, audit criterion and a documented root cause.

Findings

Classified and referenced

Every deviation with category, severity, audit criterion and a documented root cause.

D1 through D8 with status — you can see which discipline an analysis currently sits on.

Root cause analysis

8D progress at a glance

D1 through D8 with status — you can see which discipline an analysis currently sits on.

Audit execution, actions, root cause analysis and master data in one portal with shared users.

One platform

Every module in one place

Audit execution, actions, root cause analysis and master data in one portal with shared users.

The Workflow

From Planning to Effectiveness Review

A digital process with clear handoffs, checks, and feedback loops.

From Planning to Effectiveness Review PDCA cycle of the audit process: planning, execution, checking and actions interlock and close into a loop. PLAN Audit programme Scope, team & schedule DO Conduct audit Collect evidence CHECK Findings Root cause analysis ACT Corrective actions Close findings cause unclear verify effectiveness next audit cycle
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Audit Program

Define intervals, teams, and scope for your audit plans.

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🔍

Audit Execution

Conduct audits with structured digital question catalogs.

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⚠️

Finding & Analysis

Capture nonconformities and analyze root causes immediately.

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✅

Action & Closure

Track corrective actions through to successful effectiveness verification.

Operations & technology

SAP-native on your BTP — or hosted without your own SAP environment

The same application, two operating models. The choice depends on whether you have a BTP and want to use it.

On your SAP BTP

Deployed into your own subaccount. Users, roles and identity provider stay yours — no second user directory.

Or hosted

Usable without your own BTP. For pilot projects I provide the environment so that getting started is not an infrastructure project.

Tenant-separated

Every tenant gets its own data container through SAP multitenancy — no shared data pool.

Runtime SAP BTP Cloud Foundry
Framework SAP CAP (CDS, Node.js)
User Interface SAP Fiori Elements (SAPUI5)
Database SAP HANA Cloud / PostgreSQL
Security SAP XSUAA / IAS (OAuth 2.0, RBAC)
Interfaces OData V4 (RESTful, draft-enabled)
Extensibility Side-by-side CAP extensions, MTX multitenancy ready
Standards DIN EN ISO 9001:2015, ISO 19011

Who built this

Quality Management Practice meets Enterprise Software

qportal is grounded in years of audit work, being audited personally, and the day-to-day reality of how Excel and other siloed tools create friction.

Portrait of the person behind qportal

Andreas Bauer

Senior Consultant & Full Stack Developer

Audit work from both sides

I know the work on both sides: preparing and running audits, being audited myself, and seeing how quickly Excel lists, email threads, and manual follow-up turn into mistakes, lost time, and weak traceability.

Project experience with well-known consumer-goods brands in Germany

That work sharpened what matters in enterprise environments: reliable processes, clear coordination, and software that holds up in daily use.

Enterprise software and portals on SAP

Technical lead experience in SAP BTP projects with CAP, SAPUI5, Node.js, API design, security, and integration across the stack.

Straightforward implementation without fluff

The focus is on clear architecture, reusable patterns, and pragmatic solutions that teams can maintain, extend, and run with confidence.

Contact

Ready for the next level of compliance?

See the workflow in a live demo or talk through your pilot project.

Prefer email? [email protected]  ·  LinkedIn